Frequently Asked Questions
Your car will need to be filled with petrol or diesel when you drop it off to us at Auto Trans. This allows us to road test your vehicle after its service or repairs.
At Auto Trans, our general service includes:
- Draining of the transmission fluid
- Conduct a full flush of the transmission, including the torque cover where applicable
- Remove and clean the oil pan
- Inspect the fluid condition
- Check for leads
- Remove, clean, and replace the transmission filter
- Refit the pan, using a new gasket
- Fill the transmission with high-quality transmission fluid
The price of servicing your transmission starts at $295 and will increase depending on the transmission type, age, the length of time since the last service, and if the vehicle requires genuine fluids.
The price could also increase if the condition of the transmission is worse than expected, and requires a more thorough service.
If you would like a quote on a transmission service, please contact us on (08) 9240 5449.
For a general service, we require your vehicle from 8 AM until 4 PM.
This allows us enough time to conduct the service, perform a full health check, and conduct hot and cold testing.
We recommend your car receives a speciality transmission service every 100,000 km or 2 years.
However, this can change depending if you usually partake in city driving, county driving, or off-road driving.
The cost of your vehicle's diagnostic will depend on how long it takes us to diagnose the issues with your transmission. However, the minimum diagnostic fee is $160.
If you would like to discuss a quote on a transmission diagnosis, please contact us on (08) 9240 5449.
To correctly diagnose any issues with your vehicle, it normally takes us the whole day.
However, we will contact you immediately after discovering any issues or if we believe we will require your car for longer than expected.
During a diagnostic, we will conduct hot and cold testing and a complete health check on your vehicle's transmission to determine the issue with your transmission.
Once we identify the problem with your transmission, we will contact you to discuss how we can resolve the issue.
If we find no fault with your transmission, but somewhere else in your vehicle, we will refer you to the correct specialist who can help resolve your vehicle's issues.
The length of time it will take us to repair your car depends on the issues being addressed.
If you would like an estimate on how long it will take us to repair your car, please contact us on (08) 9240 5449.
If your transmission requires new parts, we may have to source these from the eastern states or overseas.
In this case, we may require you to place a deposit for parts that are non-refundable and infrequently required.
This is a case-by-case situation, and we will discuss any requirements for a deposit with you once we identify the parts needing replacement.
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EXCELLENT
Based on 217 reviewsTrustindex verifies that the original source of the review is Google. Honest and friendly service. Highly recommend.Trustindex verifies that the original source of the review is Google. Great service and communicationTrustindex verifies that the original source of the review is Google. Fantastic service. Diagnosed the problem when my mechanic couldn’t. Thanks for the friendly service.Trustindex verifies that the original source of the review is Google. Thanks to the team at Trans R Us. Had my car diagnosed for a possible transmission issue which was ruled out and was not charged for the service. Recommend this business same as a lot of other customers before me.Trustindex verifies that the original source of the review is Google. Extremely knowledgeable crew here. Thanks to Cameron and the team who took the time to look into the issues I was having with my car, explain in depth what was going on, and not even charge me for the diagnosis. Highly recommend. Very professional outfit.Trustindex verifies that the original source of the review is Google. Great service, I was worried about my transmission took it in they had a look, they didn't try over charge me for anything, very nice people diffinetly recommend Auto Transmission R UsTrustindex verifies that the original source of the review is Google. Would definitely recommend, 5 stars …… very honest and thorough, they found that my gear box was fine and it was the engine at fault so they didn’t even charge me. Very very fair .😊 wonderfulTrustindex verifies that the original source of the review is Google. I took it in for a diagnosis. They squeezed me in last minute. I thought it was the transmission. They found an issue with the power steering. They filled it with power steering fluid. Shared the diagnosis with me. Recommended a power steering mechanic nearby. They didn't even charge me! Amazing!!Trustindex verifies that the original source of the review is Google. They are really friendly and good.